Thank you to everyone who plays the lottery with us in support of your chosen hospice, we think you are amazing!
Don’t forget you can purchase single tickets for the next draw, deadline is 9am on Thursdays to get into the Friday draw
Fundraising Representatives

About our fundraisers.

Your Hospice Lottery has raised £17m for hospice care through our loyal lottery members. The majority of our members joined our lottery because of direct contact with a fundraising representative, either at a shopping venue or at the door.

We work with paid professional fundraisers from small external agencies who are out and about in the communities served by our hospice partners talking to people about the vital work of each hospice and how the lottery raises money to support patient care. We also work with telesales agencies who may call you on our behalf.

To see our fundraisers click HERE.

Our fundraising pledges.

Direct debit

The fundraisers are asking people to join Your Hospice Lottery in support of one of our hospice partners and to pay by Direct Debit. This payment method reduces administration costs and means your hospice can plan its services knowing there is a regular income.

Sorry, no cheques

The fundraisers are not allowed to take payment to join our lottery by cash but they can take cheques made payable to Your Hospice Lottery.

ID

The fundraisers will be carrying ID with the name of the hospice they are representing and the name of the external agency they work for.

Photos

The fundraisers' photographs are displayed on our meet our fundraisers page.

We're serious about doing things right.

Positive

We aim to make sure any contact made regarding Your Hospice Lottery is a positive experience.

Supporting you

We take any complaint very seriously and immediately investigate any cause for concern from a member of the public.

Codes of practise

We do all we can to make sure anyone representing our hospice partners on behalf of Your Hospice Lottery complies with law and ethical fundraising codes of practice.

Respectful

We insist the fundraisers are respectful, open and honest; and never put pressure on you.

Reputation

The reputation of each hospice partner locally is of paramount importance and it is never our intention to knowingly upset the people who support the work of the hospice or of our lottery.

Legal requirements

It is a legal requirement to ensure that before a supporter completes an application form to take part in the lottery, the paid fundraisers representing us must make it clear:

1

Which hospice they are asking you to join our lottery in support of.

2

That the hospice works with St Helena, a hospice charity based in Colchester to raise funds for hospice care across Great Britain.

3

All money raised as a result of our lottery will benefit that hospice, with St Helena also benefiting by providing the administration of the lottery, but by the hospices working together in this way, all proceeds stay within the hospice sector.

4

That as a paid fundraiser, he/she does receive an income for the role which is funded from a small budget specifically allocated for the purposes of encouraging new members to play our lottery in support of hospice care.

Get involved, join us on social media

We Are Award Winning!

You must be 18 or over to play Your Hospice Lottery. Please play responsibly. Responsible gambling support: www.begambleaware.org. Your Hospice Lottery is wholly owned by St Helena Hospice, a hospice working with other hospices to raise much needed funds. Promoter: St Helena Hospice trading as Your Hospice Lottery. St Helena Hospice Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4685 www.gamblingcommission.gov.uk. St Helena Hospice is a company limited by guarantee. Registered in England and Wales Number 01511841. Registered Charity Number 280919. Registered Office: Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. Your Hospice Lottery office: 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester, CO4 9AS. Your Hospice Lottery Privacy Policy and Terms & Conditions can be viewed on our website.

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Unfortunately, from the 1st September we are currently unable to process single ticket sales and one off debit card payments through the website.

This is a short-term issue and should be resolved within the next few days. Please call our lottery team office on 0800 285 1390 they will be able to process the sale of your tickets over the phone. We apologise for any inconvenience this may cause. We will update you as soon as this is resolved. Thank you for your patience.