Thank you to everyone who plays the lottery with us in support of your chosen hospice, we think you are amazing!
Don’t forget you can purchase single tickets for the next draw, deadline is 9am on Thursdays to get into the Friday draw
Are you a winner?

Claiming your prize

If you’ve won – congratulations! Well done. Have a look below for more information regarding claiming your prize. 

You do not need to claim your prize. We will automatically send your winning cheque out in the post shortly after the draw takes place. Please contact us to let us know your new address if you move home.

You will need to claim your prize. Check your number for the draw week as displayed on your ticket. Weekly winning numbers are published on our website and in all hospice locations.

Take the original lottery ticket/receipt back to the hospice retailer where it was purchased to receive your cash prize. No copies accepted.

contact us in the first instance to confirm the win on 0800 285 1390 and we will ask you to send us the following items (recorded delivery is recommended):

-a completed CLAIMS FORM (Download here, collect from a retail shop or call 0800 285 1390)
– your winning ticket/receipt
– Proof of ID and age (the photo page of a passport or photo driving license)
– Proof of address (accepted documents- utility bill, current UK driving license)

All documentation should be sent to: Your Hospice Lottery, Unit 6 the Atrium, Phoenix Square, Wyncolls Road, Colchester, Essex, C04 9AS.

Upon approval of the documentation and original ticket, we will send a cheque out to you within 7 days.

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You must be 18 or over to play Your Hospice Lottery. Please play responsibly. Responsible gambling support: Your Hospice Lottery is wholly owned by St Helena Hospice, a hospice working with other hospices to raise much needed funds. Promoter: St Helena Hospice trading as Your Hospice Lottery. St Helena Hospice Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 4685 St Helena Hospice is a company limited by guarantee. Registered in England and Wales Number 01511841. Registered Charity Number 280919. Registered Office: Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. Your Hospice Lottery office: 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester, CO4 9AS. Your Hospice Lottery Privacy Policy and Terms & Conditions can be viewed on our website.

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Unfortunately, from the 1st September we are currently unable to process single ticket sales and one off debit card payments through the website.

This is a short-term issue and should be resolved within the next few days. Please call our lottery team office on 0800 285 1390 they will be able to process the sale of your tickets over the phone. We apologise for any inconvenience this may cause. We will update you as soon as this is resolved. Thank you for your patience.