We work with professional telemarketing agencies to help with the recruitment of lottery players. You can view their details and the list of callers are HERE. We have a fantastic relationship with our telemarketing agencies who provide telephone canvassing for our lotteries. Please note calls are made Monday to Saturday between the hours of 9am and 6pm. Agents may call you a maximum of twice a day (with a minimum 4 hour gap) and a total of 6-8 times. Outbound phone numbers are set in advance so it is easy to check whether you were indeed called by our team. Check the details of the numbers HERE. Only those who have given consent to be contacted are called. If you receive a call you may have opted in on websites such as: http://www.ukbestoffers.co.uk/, http://www.getyaoffers.co.uk, https://www.surveys.co.uk/Register, http://guess4freee.com In every instance, the consumer will have agreed to receive calls from 3rd parties including Charities and Hospices. In line with data protection regulations, it is possible to request the exact opt-in journey on how your details were captured. To do so we need your contact details which we will share with the data company (via the telemarketing agent). They will then contact you directly to discuss your request. If you are not happy to receive the call, simply advise the agent. You will be instantly added to a ‘do not call list’ and your details are removed. You may also wish to register with the Telephone Preference Service to avoid receiving calls like these all together. This process can take up to 28 days before calls cease. TPS is the UK’s only official ‘Do Not Call’ register for landline and mobile numbers. It allows people and businesses to opt out of unsolicited live sales and marketing calls. Please visit here for more info www.tpsonline.org.uk/home All calls, made or received (you can call them too!) by agents, are recorded. Call agents are trained constantly to ensure the highest level of customer service is apparent. Please refer to our Canvassing Code of Practice PDF and our Canvasser Code of Conduct and Compliance. Our lottery complies with the highest standards in quality assurance, governance, and compliance guidelines. If you have a query about what was said, just send us an email to lottery@yourhospicelottery.org.uk with your phone number. We will be able to request a log of exactly when you were called and also listen to the actual call. We take concerns extremely seriously and will always do our best to deal with these types of queries straight away.
Salisbury Hospice Charity supporter scoops lottery jackpot A great surprise A supporter of Salisbury Hospice Charity was over the moon to find a surprise cheque for £4,250 in the post recently, thanks to winning the rollover jackpot in Your Hospice Lottery’s weekly draw. David Houghton from Salisbury found the bonus cheque from his win in September, waiting for him when he returned from a family trip to Scotland. He said: ‘It’s lovely to get a windfall out the blue. I’ll treat the kids or something I expect; I’ve got over 30 grandchildren all told. Family is really important. ‘I pay [for the lottery] by direct debit and I forgot all about it; I never check it. When I got the cheque I thought well, that’s nice!’
ARHC celebrates winning twice in one draw Simon McCarthy, a supporter of Arthur Rank Hospice Charity, was overjoyed when he found out he had won Your Hospice Lottery’s draw recently, scooping not only the £1,000 jackpot but also a prize of £10! Playing more than one number Some of our members support their hospice by playing more than one number and as every number has a fair chance, you can win more than one prize – as Mr McCarthy found out! He told us: ‘I was so shocked and not sure if it was a hoax! I joined the lottery about three years ago when someone came to my door to tell me about the wonderful work of the hospice and how the lottery helps the community. I thought it was a good cause to regularly contribute to but didn’t expect to win anything. The winning feeling ‘I am overjoyed with the prize. My wife has a big birthday soon so I expect we’ll spend it on something to celebrate. It’s lovely to be a winner!’ Your Hospice Lottery raises money to improve the quality of life for people affected by life limiting conditions. Our weekly lottery draw is a fun and easy way to raise money for hospice care – and you could be a winner too. Congratulations Mr McCarthy and we hope Mrs McCarthy has a wonderful birthday!
Thank you for taking the time to find out more information on Your Hospice Lottery. Your Hospice Lottery is a weekly lottery draw, where you can play to raise funds for the hospice of your choice. It’s easy, and it’s fun! It costs just £1 per game and you can play regularly or whenever you want. … Thank you for your interest in Your Hospice Lottery!
Why Lesley joined our lottery Lesley Bacon, Voluntary Services Manager, coordinates all the invaluable volunteers at Cynthia Spencer Hospice and Cransley Hospice Trust: ‘I have been working here for 16 years and I love it; it’s a great team of people to work with. We wouldn’t have the hospice services that we do without the … Simple Support
Introducing Lizzie Potter A little bit about me… I’m a born and bred Colchester girl. Sure, I love a nice holiday, but I also love ‘home’. I live with my Husband Ben and our fur-baby Sidney. I’m lucky to say that I am really close with my Sister, Mum and Dad (who all willingly offered … What Reflexology Can Do For You
GetSoled are one of our Play & Save partners. So, we wanted to take the time to find out a little bit more about them and what they can offer our lovely loyal lottery players! Who are GetSoled? GetSoled are an online retailer of premium footwear brands. Andy has always had a love of fashion … Do you want to GetSoled?
Second top win for Maureen Maureen Orrin could not believe her luck when she won £1,000 on our lottery – for the second time! A loyal supporter Maureen has been playing our lottery since the very first draw in June 2001 and has been a keen supporter of St Helena Hospice since she visited Myland … It’s Grand!
Keeping up with the Latest News! Sue Hambleton is a member of Your Hospice Lottery and is also one of St Helena Hospice’s amazing volunteers, donating her time to help out on the reception desk and in one of the hospice shops. ‘I join in on Facebook to find out what else is happening in … Staying Connected
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